ThankBack

For restaurants, hotels and local shops

Reply to every Google review in seconds.

Businesses that answer their reviews rank higher and win more customers. ThankBack writes a personal reply to each one, in your customer's language. You just tap approve.

Free plan available · No credit card needed · Pro from €9/month

Try it now: paste any review

Rating

How it works

1

Connect Google

Sign in with the Google account that manages your business profile. Takes one minute.

2

We draft every reply

When a new review arrives, ThankBack writes a personal reply in the reviewer's own language.

3

You tap Approve

Check it, tweak it if you like, and it's posted. Or let 4 and 5 star replies go out automatically.

Everything you need to look after your reputation

Speaks your customers' language

Dutch, French, English, German, Italian, Albanian and more. Replies match the language of each review.

Alerts for bad reviews

Get an instant email when a 1 or 2 star review comes in, so you can react before it hurts.

Sounds like you

Pick a tone (warm, professional or playful) and your own sign-off. No robotic copy-paste answers.

Monthly insights

See your rating trend and what customers mention most: "slow service", "great terrace", "friendly staff".

Multiple locations

Run several restaurants, shops or hotels? Manage all their reviews from one dashboard.

You stay in control

Nothing is posted without your approval unless you switch on auto-reply yourself.

Simple pricing

Start free. Upgrade when it saves you time. Cancel anytime.

Founding offer: the first 100 businesses keep their price for life, even when prices go up.

Free

1 location · forever free

€0/month

  • ✓10 AI replies per month
  • ✓All languages
  • ✓One-tap approve
Start free

Pro

Most popular

1 location

€9/month

  • ✓Unlimited AI replies
  • ✓All languages
  • ✓Bad review alerts
  • ✓Auto-reply for 4–5 stars
Get Pro

Business

Up to 5 locations

€24/month

  • ✓Everything in Pro
  • ✓All locations in one dashboard
  • ✓Monthly insights report
  • ✓Priority support
Get Business

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